TERMS OF SERVICE
The agreement that governs the use of this website and the services of Advanced Oxygen Therapy Inc.
These Terms of Service form the agreement between you, the reader and potential client, and Advanced Oxygen Therapy Inc., a company whose office is located at 3512 Seagate Way Ste 100, Oceanside - 92056-2688, United States (US). The website hardware and engineering are prepared by the developer AdvancedOxygen, yet every business commitment described below is given by the Company itself. By reading this site, submitting a form or commissioning work under an order, you agree to the rules that follow. If a point does not suit you, the honest choice is to stop using the site and to tell us what we should change.
Advanced Oxygen Therapy Inc. provides computer integrated systems design and support for operators who need dependable software across the United States. The Company designs enterprise systems integration, custom software architecture and cloud infrastructure, and it builds supporting platforms for service management. The full name of the party on the other side of this agreement is Advanced Oxygen Therapy Inc. and its office is at 3512 Seagate Way Ste 100, Oceanside - 92056-2688, United States (US).
The site and its inboxes are operated by the developer recording the name AdvancedOxygen on behalf of the Company. Any statement in these Terms that refers to the Company covers the work, the invoices and the warranties that the Company promises to the client. Should a dispute ever arise, the Company alone answers it under the rules of the governing law section towards the end of this document.
A visitor who keeps browsing this website or who submits a message to the Company is taken to accept these Terms for that ordinary use. A client who signs a separate engagement order accepts both that order and these Terms together, and where the two clash the more specific order will rule for the point in question. No part of these Terms can be changed by a casual spoken comment unless a director of the Company confirms the change in writing.
We keep these Terms public for a reason. Read them before you spend a single dollar on a discovery call. If a paragraph seems unclear, ask us to reword it before you sign. A client who has genuine questions answered before the start rarely needs a lawyer afterwards, and the Company would rather talk early than argue late.
The Company delivers a defined set of professional services. These include integrating separate software products so they share data cleanly, designing the architecture of a new custom system, laying out cloud infrastructure on a reliable and cost conscious footing, modernising a legacy platform in safe stages, engineering the data pipelines that feed reports, and tuning the service management platforms that route support tickets.
The exact mix of these services for a given client is set out in the order form that accompanies the proposal. The Company will not silently change that scope mid project. If new work appears that falls outside the order, the Project Manager will name it as a change and agree a price before any time is spent. Defining scope honestly at the front keeps the end of the project clean and keeps the invoice predictable.
A number of terms appear through this document with a fixed sense. The Company means Advanced Oxygen Therapy Inc. The Client means the party that orders work under an engagement. The Platform means the software, infrastructure or systems that the Company builds or attends to for the Client. Deliverables mean the reports, code, diagrams, handbooks or configurations that the Company hands over at the end of a task. Change Requests are written instructions from the Client that alter the scope after a proposal has been accepted.
Working Day means a normal business day, Monday to Friday, outside the public holidays of the region where the work is performed. Confidential Information means any technical, financial or personal detail that one side shares with the other marked confidential or reasonably understood to be confidential. These definitions keep the rest of the agreement short and they prevent a reader from guessing at the meaning of a key word.
An engagement begins in one of two ways. The lightest form is an enquiry on the contact sheet, which starts a conversation but binds no one to buy. The stronger form is a signed order that names the work, the fee, the schedule and the person who owns the project on both sides. The Company needs a signed order or an accepted proposal before serious engineering hours begin, because beginning work without an agreement helps no one when the scope changes later.
A proposal stays open for a stated number of days, usually thirty. If the Client signs within that window the price holds. If the window passes, the Company may refresh the figure to reflect new circumstances. A Client who needs the proposal held longer should simply ask; the Company will usually extend the window rather than lose a good fit over a calendar detail.
Fees are quoted in the currency shown on the order, which will normally be United States dollars. A fixed price order is paid against the milestones listed in the proposal, commonly a deposit at the start, an interim payment at the midpoint and a final payment at delivery. A time and materials order is paid against hours logged and agreed weekly or monthly, at the daily or hourly rate written on the order.
All fees are shown with and without any applicable tax so that a Client can see exactly what is owed. The Company pays the tax that applies to its own invoices and does not surprise a Client with hidden levies at the end. Payment terms are commonly set at fourteen days from the date of the invoice, and any different term appears in writing on the order before the work starts.
The Company issues an invoice promptly after a milestone or after a week of logged work, so the Client always sees the bill while the work is still fresh in mind. Invoices carry a clear reference to the order and a line for every task so that the Client can check each charge against the plan. A Client who disputes one line of an invoice should say so within fourteen days and pay the undisputed part on time.
If an invoice remains unpaid beyond the agreed term, the Company will first send a polite reminder and a note requesting a date for payment. Should payment still not arrive, the Company may pause further work on that order without opening a dispute. Interest on genuinely overdue amounts runs at the modest statutory rate permitted in the governing region, and never as a punishment or a secret fee.
An estimate is a reasoned forecast, not a guaranteed ceiling. The Company marks clearly on a document whether it is giving a firm fixed price or a best effort estimate, because the two behave very differently. A firm fixed price can only rise through an authorised Change Request. A best effort estimate may move when the true size of the task becomes clear, though the Company will always warn the Client before spending beyond the figure rather than hiding the overspend.
Fixed price work carries the most confidence for a Client who wants a firm budget. The Company prices fixed work from a careful requirement capture and adds a small buffer for the gaps that every real project hides. That buffer is spoken about openly rather than layered in silently, so a Client never feels that money has simply vanished into a vague margin.
A Client helps the project most by answering questions quickly, naming one clear owner and sharing access to the systems the work touches. The Company needs a single point of contact on the Client side who can make decisions and confirm scope. When a Client delays a decision, the schedule slides by that same number of days, and the honest method of handling that is a small note in the project log rather than a silent blame game.
The Client agrees to provide accurate contact details, to pay the agreed fees, and to avoid asking the Company to do anything that breaches the law or a third party right. The Client also keeps any test accounts and access codes protected, because a slip on the Client side of a shared login is not the Company responsibility and can put the whole platform at risk.
The Company promises to perform the services with reasonable skill and care, to keep the Client informed with plain notes rather than vague statuses, and to raise concerns as soon as they appear rather than burying them in a final report. The Company assigns named engineers who stay with the project where possible, and it hands over clear documentation so the Client is never dependent on one person memory.
The Company also promises to protect the Client data with reasonable measures, to back up work in progress and to follow the security rules that good engineering demands. If a deadline looks at risk, the Company says so early and proposes a plan, rather than waiting for the Client to notice that a date has slipped. That steadiness is the standard the Company holds for every engagement.
Anything the Company builds specifically for a Client and hands over under a paid order becomes the Client property once the final invoice for that order is settled. This covers the custom code, the diagrams, the runbooks and the configuration written for that Client alone. The Client may then use that material freely inside its own organisation and protect it with its own registrations if it chooses.
The Company keeps the rights to its own underlying tools, libraries and methods that power many clients and that existed before an engagement. Those shared components are licensed to the Client for the life of the software rather than sold outright, which lets the Company keep improving them for everyone without stealing from any single Client. A Client that needs a shared component carved out as exclusive should say so at the order stage.
Both sides may see sensitive details during an engagement. The Client sees our pricing and methods; we see the Client account structures and business logic. Each side treats what it learns as confidential and uses it only to run the engagement. Facts already public, or lawfully obtained from another source, do not count as confidential under this clause.
Neither side reveals the other confidential material to a third party without permission, and each side guards it with at least the care it uses for its own similar secrets. At the end of the work, each side returns or destroys the confidential records it holds unless the law or the order demands otherwise. The confidence survives the end of the engagement for a sensible number of years.
The Company may bring in a trusted subcontractor for a narrow skill that its own crew does not carry, such as a rare database test or a regional audit. Every subcontractor signs the same confidentiality and data protection duties as our own staff, so a Client gains from the wider bench without losing an ounce of accountability. The Company answers fully for the work its subcontractors do under an order.
Key personnel are named at the start of a project and usually stay for its whole course. If a named engineer must step away, the Company warns the Client, hands over the context in writing and keeps one senior member of the original team aboard. That continuity protects the Client from the classic failure where a project changes hands and all the small decisions slip through the cracks.
The Company warrants that the delivered work will match the written specification for a period of ninety days after acceptance. During that window, any defect that keeps the platform from doing what the specification promised is corrected free of charge, provided the Client reported it in writing. This warranty does not cover faults caused by a third party change, an accident, or an edit made by someone other than the Company staff.
For ongoing support, the Company warrants that it will fix priority faults within the response times set out in the support agreement, measured from the moment the fault is properly reported. We give no promise that software is forever free of every subtle fault, because no honest engineer makes that claim, but we do promise to fix what we can name and to own the parts of the build that carry our mark.
No supplier can insure a client against every imaginable loss, so these Terms set a fair boundary. The total liability of the Company to a Client from an engagement, whether in contract or in negligence, will not exceed the total fees the Client actually paid the Company under that engagement. This cap keeps a modest project from turning into an unlimited claim on the Company future income.
The Company is not liable for lost profits, lost data, disruption of business, or any indirect loss that flows from a fault, unless that loss was caused by the Company gross negligence or a willful breach of the law. Nothing in this clause removes a liability that the law refuses to allow a company to limit, so a Client is never left unprotected below the floor the law itself lays down.
A Client may end an engagement by giving notice that covers the work in progress and by settling the fees owed up to the date the notice lands. The Company will then hand over the work done so far, arranged cleanly for another supplier to take it. Ending a project is not a failure to be hidden; it is an ordinary business event handled with courtesy on both sides.
The Company may end an engagement if a Client fails to pay on time, breaches a material part of these Terms and does not mend the breach within a reasonable warning, or behaves in a way that puts the Company staff or systems at real risk. On any ending, the clauses about payment, intellectual property, confidence and liability survive so the books can close properly.
Where the Company builds or revises a website or software under an order, it delivers working files and a short handover note so the Client can run or publish the result. Most of our own public pages are hand coded and carry no content management dependency, which keeps them fast and simple to host. The exact delivery files are named in each order because a data login platform differs from a brochure page.
Support beyond the handover is bought separately under a support agreement, unless an order says maintenance is included. Without that agreement the Company will fix genuine faults found in its own delivered work during the ninety day warranty, yet it will not carry out open ended changes for free. Keeping delivery and care as two named things prevents a client from assuming an evergreen promise that no supplier actually gave.
These Terms are governed by the laws of the State of California and the federal law of the United States, without regard to conflict of law rules. Any dispute that the parties cannot settle by friendly discussion will be heard in the state or federal courts that serve Oceanside, California, and each side agrees to the personal jurisdiction of those courts for that purpose.
Before any filing, the parties will meet once, by telephone or in person, to try to resolve the matter without a court. A claim connected to an engagement must be started within a period set by law after the cause arose or it is lost. The Company believes that almost every dispute is really a misreading of a scope line, and that a plain conversation fixes most of them.
Questions about these Terms or about an existing engagement should be sent to Advanced Oxygen Therapy Inc., at 3512 Seagate Way Ste 100, Oceanside - 92056-2688, United States (US). The written mailbox is note@advancedoxygen.hair and the telephone line is +13094689214, answered through the standard watch of Monday to Friday from 0900 to 1800 Pacific time.
We answer every genuine note, and the person who receives yours will put you in touch with the director or project manager best placed to help. Where a note concerns a legal point, it reaches the Company commercial lead rather than vanishing into a general inbox. The Company treats a well worded question as free advice and a cheap way to avoid a costly misunderstanding later on.
Last revised on the effective date shown at the site footer. Advanced Oxygen Therapy Inc. · 3512 Seagate Way Ste 100, Oceanside - 92056-2688, United States (US) · note@advancedoxygen.hair · +13094689214